Suspended eBay Seller

One suspended seller's story about his battle with the online auction giant eBay. Musings of the online auction world. Alternative ways to sell your items without using eBay. Cutting eBay out of your business plan. Resources for other suspended sellers, help for defrauded sellers with an occasional tidbit for buyers, too.


Archive for the ‘Dirty Tricks’ Category

Secret Service Busts $5.7 Million Dollar eBay Cisco Router Scam

Saturday, December 15th, 2007

Another eBay seller caught selling misappropriated goods. The scam was being run by Thong Quoc Tran, 30 of Placentia, CA and involved his having allegedly filing more than 1,000 phony warranty claims on Cisco routers. According to the affidavit, Tran would obtain the serial numbers of routers legally purchased from Cisco by companies around the country. Tran would then buy warranties on those routers, claim they were broken, get Cisco to send him replacement parts to repair them and then resell the replacement parts sent by Cisco at a discount on eBay.

Paypal Co-Founder Peter Thiel Invests in Two Spy Sites

Saturday, September 1st, 2007

According to this C|Net News piece, PayPal co-founder and Facebook-backer Peter Thiel is a major investor in two websites designed to spy on social network users.

The first website is called RapLeaf, and there your personals are public. Using an e-mail address, you can find out the user’s name, age and any social network affiliations. You can also signup to “manage your privacy”, which is quite humorous, considering that to sign up you have to give up personal information.

The second website is known as Upscoop, whose moto is “Get the scoop on all your friends.” and allows you to discover what social networks people in your contact list belong to. To use this website, you’ll have to cough up your username and password for Gmail, AOL, Hotmail or Yahoo.

I am guess I shouldn’t be surprised, PayPal can be credited with having re-invented  the idea of privacy violation and this just goes to show what the people behind PayPal are thinking about.

I originally learned of this from a post on Pogo Was Right.

eBay: We Love to Spam You

Tuesday, August 21st, 2007

eBay is one of the worst companies with regard to sending you twenty e-mails when just one would do. Every little thing with eBay seems to require an e-mail, some of them they wont let you turn off in your communication preferences. For someone who signed into My eBay on a daily basis, an e-mail informing me that an item was sold is unneeded.

But they specifically disallow you from turning these off, for what reason I have no clue. I was reminded of this portion of my experience when I ran across the eBay Hell website, which chronicles one user’s attempt to get eBay to stop sending him “product surveys” to measure his satisfaction with the company.

eBay Hit with Class Action Lawsuit for Forcing Sellers to Use PayPal

Friday, August 17th, 2007

A lawsuit seeking class action status was recently filed in The United States District Court for the Northern District of California against eBay, Inc. for allegedly engaging in anti-competitive business practices. The suit was filed on July 25, 2007 by Jeffery Enebely, an eBay seller since 2000 and residing in Oakland, California, according to the Complaint.

Specifically, the allegations center around eBay’s monopolistic behavior in the marketplace and its use of that position to force sellers and buyers to use PayPal. Also at issue is the exclusion of Google Checkout from eBay, which the suit contends is unjust and unfair.

Additional information about the lawsuit, including a copy of the actual court filings, can be accessed on our Other Lawsuits page. The docket number is 5:07-CV-03803-PVT.

The VeRO Joke Goes On, EFF Goes to Bat

Wednesday, August 15th, 2007

eBay has continued to allow the Verified Rights Owner Program (VeRO) to become a bad joke. The program, originally intended to allow companies to keep bootleg copies of their products off eBay, has instead become a tool for companies to keep eBay sellers from competing with their networks of “authorized dealers” and others. Of course, such interfferance is illegal and the sellers could sue the company and eBay for allowing it to go on, but most have neither the means nor the time to do so. And like all matters eBay, when a seller gets VeRO’d, he can enjoy the same wonderful customer service everyone else does.

One seller is not laying down for it, however. With the assistance of The Electronic Frontier Foundation (EFF), the seller is suing Universal Music Group after he became the target of what he claims are false claims of copyright infringement.

Here is the news release from EFF.

Online CD Seller Fights Universal’s Bogus Infringement Allegations

Record Industry Takes Aim at Right of ‘First Sale’

San Francisco - An eBay seller is taking on Universal Music Group (UMG) in court after the record industry giant targeted his online music sales with false claims of copyright infringement.

The Electronic Frontier Foundation (EFF) and the San Francisco law firm of Keker & Van Nest LLP are representing Troy Augusto, whose online auctions included sales of promotional CDs distributed by Universal. Augusto does business on eBay under the name Roast Beast Music and specializes in sales of rare and collectible music.

Copyright law’s “first sale” doctrine makes it clear that the owner of a CD is entitled to resell it without the permission of the copyright holder. Nevertheless, Universal demanded that eBay take down Augusto’s auctions, claiming that CDs marked as “promotional use only” remain the property of Universal and thus can never be resold.

“When a consumer buys a CD, he gets certain rights, including the right to resell it. Universal is mistaken if it thinks that it can trump these rights simply by putting a label on a CD,” said Fred von Lohmann, EFF Senior Intellectual Property Attorney. “Universal is trying to unilaterally rewrite copyright law to the detriment of Augusto’s legitimate business and the public. Unless this effort is blocked, it could jeopardize not only sales of used CDs, but also libraries, used bookstores, and businesses that rent movies and video games.”

In May, Universal filed a copyright infringement lawsuit against Augusto. Today, EFF filed papers with the federal court in Los Angeles answering Universal’s claims and counter-suing the company for sending bogus “takedown notices” to eBay that resulted in the unwarranted suspension of Augusto’s auctions.

This is not the first instance of Universal and its affiliated companies abusing copyright law. Last month, EFF filed suit against Universal Music Publishing Group on behalf of a mom who had a home video yanked from YouTube because a snippet of a Prince song could be heard in the background. In May, UMG made baseless copyright complaints about a video podcast by political blogger Michelle Malkin.

EFF has also fought other efforts to override the first sale doctrine, arguing in 2004 that Lexmark should not be permitted to use a “label license” to prohibit the resale of laser printer toner cartridges.

For the answer and counterclaim:
http://www.eff.org/legal/cases/umg_v_augusto/20070806_augusto_answer.pdf

For more on this case:
http://www.eff.org/legal/cases/umg_v_augusto

Contacts:

Fred von Lohmann
Senior Intellectual Property Attorney
Electronic Frontier Foundation
fred@eff.org

Corynne McSherry
Staff Attorney
Electronic Frontier Foundation
corynne@eff.org